1. Can we hire just the casino equipment without staff?
Unfortunately the answer to this is no. We are entertainers, like a band but way more fun, and all the games come with trained Croupiers/Dealers. The only time we have hired out our equipment without staff is for Television and Photo Shoots. Our casino equipment has been used on Shortland Street, Outrageous Fortune, The Almighty Johnsons, (to name a few).
2. Is there an age limit?
No. Our casino games only use “funny money” which makes them no different to playing a board game or cards at home, we prefer to use the word “GAMING” instead of “gambling”. We are not responsible for the venues and they may have an age limit so pays to check with them.
3. Do you have to know how to play the games?
No. Our staff are trained to teach as well as deal and if someone doesn’t know how to play at the table they will help them to learn. We also provide “Blackjack Strategy Cards” at all the Blackjack tables and these make it much easier to play.
4. Do you charge a deposit?
Yes 50% of full price, unless you prefer to pay in full up front. Deposit invoices will be sent once you have completed our online booking form and payment of deposit is expected within 7 days of deposit invoice date. Balance to pay invoice is usually sent in week before function date.
5. Do you refund deposits if we cancel?
We don’t refund deposits, however, if you cancel with more than 7 days notice we will allow you to re-use your deposit for a booking within then next 12 months (additional charges or discounts may apply depending on the time of year booked e.g. Xmas dates are the highest priced and Jan/Feb the lowest). Cancellations with less than 7 days notice will forfeit their deposit (at the discretion of AceStayNz).
6. How big should the venue be?
This will depend on how many games you are having, how many people, whether you are having a sit-down meal or not and the style/shape of the venue. As a rule of thumb, if you were just looking at guests and casino games, look for a venue that will cater to the amount of guests you have “Dining or Banquet” style and this will allow enough room for the casino games and people to move around freely. If you were also having a sit-down meal then just double it. When we email a quote we also send out an example room layout to give you and idea of the various game sizes and space they take up.
7. Do you supply tables and chairs?
No, we require you or the venue to provide tables and chairs for our casino table tops. In Auckland we can supply a limited number of trestle tables at no extra charge but this is subject to availability. Most venues prefer us to use their tables and chairs so they don’t have to remove them from the room. We can also supply a limited number of table cloths in most of our main locations but once again, request early if you need them. There are no extra charges for the trestles and table cloths if available.
8. Can you provide music?
In Auckland we have an MP3/iPod with a large playlist that includes casino style and party music and we can also supply a speaker and a microphone – all are subject to availability and extra charges may apply.